Can a member renew early
- sandstorm871
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4 years 9 months ago #139758
by sandstorm871
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Can a member renew early was created by sandstorm871
I have a test plan.
It lasts one day and I have set up a new user manually in the back end, which expires in a few hours time.
I logged in the front end as this test user & looked in user profile. I can see my history, I can upgrade, but I cannot renew it.
Is this a setting I missed? Can I renew a plan early?
It lasts one day and I have set up a new user manually in the back end, which expires in a few hours time.
I logged in the front end as this test user & looked in user profile. I can see my history, I can upgrade, but I cannot renew it.
Is this a setting I missed? Can I renew a plan early?
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- Tuan Pham Ngoc
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- sandstorm871
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4 years 9 months ago #139801
by sandstorm871
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Replied by sandstorm871 on topic Can a member renew early
OK, Thank You!
As you know from my other recent forum posts & support tickets, I needed to know & understand this as I will be manually migrating about 20 members from another website, that will need to renew in order to restart their recurring subscription via Stripe.
Thanks for your help . . . . Again
As you know from my other recent forum posts & support tickets, I needed to know & understand this as I will be manually migrating about 20 members from another website, that will need to renew in order to restart their recurring subscription via Stripe.
Thanks for your help . . . . Again
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4 years 9 months ago #139909
by sandstorm871
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Replied by sandstorm871 on topic Can a member renew early
Sorry. yes, you have with your first reply.
I will manage this manually and inform members we migrate over, what to expect for their next renewal - and hope that they renew
I will manage this manually and inform members we migrate over, what to expect for their next renewal - and hope that they renew
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4 years 9 months ago #139924
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Can a member renew early
OK. Hope it goes well
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