Migrating recurring plan users from another Membership Pro site.
- sandstorm871
-
Topic Author
- Offline
- Junior Member
-
Less
More
4 years 9 months ago #139725
by sandstorm871
Nil Satis Nisi Optimum
Migrating recurring plan users from another Membership Pro site. was created by sandstorm871
Hello,
I am redesigning a website that is already using Membership Pro and am testing moving/migrating subscribers over manually, who are set up in a recurring plan.
When I set up a new user in the new site & assign them to a monthly recurring plan;
Does this set up the recurring payment with stripe?
> If not how do I do this for the migrated users?
In the test, there is no option for the user to cancel (when logged in looking at user profile) - Is this because of the above re: Stripe?
Any tips/help appreciated
I am redesigning a website that is already using Membership Pro and am testing moving/migrating subscribers over manually, who are set up in a recurring plan.
When I set up a new user in the new site & assign them to a monthly recurring plan;
Does this set up the recurring payment with stripe?
> If not how do I do this for the migrated users?
In the test, there is no option for the user to cancel (when logged in looking at user profile) - Is this because of the above re: Stripe?
Any tips/help appreciated

Nil Satis Nisi Optimum
- Tuan Pham Ngoc
- Offline
- Administrator
-
4 years 9 months ago #139733
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Migrating recurring plan users from another Membership Pro site.
Hello
1. If you want to move data, better follow the instructions here membershipprodoc.joomservices.com/gettin...e-site-to-a-new-site
2. If you create a new subscription record manually (from administrator area), you won't see Cancel Recurring subscription option. The system can only allow you to cancel the subscription which is subscribed via frontend (means subscription actually registered with the payment gateway)
Regards,
Tuan
1. If you want to move data, better follow the instructions here membershipprodoc.joomservices.com/gettin...e-site-to-a-new-site
2. If you create a new subscription record manually (from administrator area), you won't see Cancel Recurring subscription option. The system can only allow you to cancel the subscription which is subscribed via frontend (means subscription actually registered with the payment gateway)
Regards,
Tuan
Please Log in or Create an account to join the conversation.
- sandstorm871
-
Topic Author
- Offline
- Junior Member
-
4 years 9 months ago #139740
by sandstorm871
If I add a new (migrated) user to a monthly recurring plan, I now understand that this breaks the link with Stripe.
So what happens at the end of the monthly plan?
Will the user be asked to renew and if so, will that then restart the recurring subscription?
Thanks again for your time & help.
Nil Satis Nisi Optimum
Replied by sandstorm871 on topic Migrating recurring plan users from another Membership Pro site.
There is only about 25-30 member to move across. The existing site there coming from has vet messy plans set up, so I think its easier to manually recreate these users in the new site.If you want to move data, better follow the instructions here membershipprodoc.joomservices.com/gettin...e-site-to-a-new-site
If I add a new (migrated) user to a monthly recurring plan, I now understand that this breaks the link with Stripe.
So what happens at the end of the monthly plan?
Will the user be asked to renew and if so, will that then restart the recurring subscription?
Thanks again for your time & help.
Nil Satis Nisi Optimum
Please Log in or Create an account to join the conversation.
- Tuan Pham Ngoc
- Offline
- Administrator
-
4 years 9 months ago #139745
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Migrating recurring plan users from another Membership Pro site.
The subscription won't be renewed automatically, so the subscription will be expired and users will have to renew their subscription manually
However, the bad thing here is that the original subscription is still active in Stripe, so if users renew their subscription, they will end up with having two active subscriptions and being charge twice. That's not good
To prevent that, when you migrate subscription records, please make sure data for subscription_id field is also migrated
Tuan
However, the bad thing here is that the original subscription is still active in Stripe, so if users renew their subscription, they will end up with having two active subscriptions and being charge twice. That's not good
To prevent that, when you migrate subscription records, please make sure data for subscription_id field is also migrated
Tuan
Please Log in or Create an account to join the conversation.
- sandstorm871
-
Topic Author
- Offline
- Junior Member
-
4 years 9 months ago #139750
by sandstorm871
Nil Satis Nisi Optimum
Replied by sandstorm871 on topic Migrating recurring plan users from another Membership Pro site.
Thankfully, there are only a few users/members at the moment with active stripe subscriptions, so we can manage these manually & remove the subscription in Stripe too.
I will be setting the members up in the new site manually as new members.
What I need to know is if/when the user renews, will the recurring subscription start again with MP & Stripe?
I will be setting the members up in the new site manually as new members.
What I need to know is if/when the user renews, will the recurring subscription start again with MP & Stripe?
Nil Satis Nisi Optimum
Please Log in or Create an account to join the conversation.
- Tuan Pham Ngoc
- Offline
- Administrator
-
4 years 9 months ago #139798
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Migrating recurring plan users from another Membership Pro site.
Yes. If he renews his subscription, then a new recurring subscription will be registered with Stripe and the recurring subscription will start again
Tuan
Tuan
Please Log in or Create an account to join the conversation.
Support
Documentation
Information
Copyright © 2025 Joomla Extensions by Joomdonation. All Rights Reserved.
joomdonation.com is not affiliated with or endorsed by the Joomla! Project or Open Source Matters.
The Joomla! name and logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.
The Joomla! name and logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.