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How do I setup coupon
- Stephen Hawkins
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3 years 5 months ago - 3 years 5 months ago #139518
by Stephen Hawkins
How do I setup coupon was created by Stephen Hawkins
Hi, I have created a coupon in the coupons section...
And I have set the Enable Coupon to YES in general configuration.
But the coupon field doesn't appear in the order form.
I am using EngageBox to open a window with the order form in. But there is no Coupon Field in the form.
Do I have to create a custom field? If so how?
And I have set the Enable Coupon to YES in general configuration.
But the coupon field doesn't appear in the order form.
I am using EngageBox to open a window with the order form in. But there is no Coupon Field in the form.
Do I have to create a custom field? If so how?
Last edit: 3 years 5 months ago by Stephen Hawkins.
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- Tuan Pham Ngoc
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3 years 5 months ago #139530
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic How do I setup coupon
Hello Stephen
Please go to Membership Pro -> Configuration, set Enable Coupon config option, set it to Yes, then check it again.
If it is still not working, there must be something special on your site. Please submit a support ticket so that we can help checking your setup and guide you to correct it
Tuan
Please go to Membership Pro -> Configuration, set Enable Coupon config option, set it to Yes, then check it again.
If it is still not working, there must be something special on your site. Please submit a support ticket so that we can help checking your setup and guide you to correct it
Tuan
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- Stephen Hawkins
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3 years 4 months ago #139541
by Stephen Hawkins
Replied by Stephen Hawkins on topic How do I setup coupon
Thank You Tuan Pham Ngoc, I managed to get it working. I believe it was because in the Coupon Settings I had selected a user/admin.
Seems fine now. Thanks again for the quick response. Your response did kick me into taking another look. So thanks again.
Much appreciated. All the best.
Seems fine now. Thanks again for the quick response. Your response did kick me into taking another look. So thanks again.
Much appreciated. All the best.
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3 years 4 months ago #139620
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic How do I setup coupon
Great. I'm glad you figured it out. Just want to update that if you select a user for the coupon, only that user can use the coupon, guess that was the reason causing the issue/error
Tuan
Tuan
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- Stephen Hawkins
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3 years 4 months ago #139623
by Stephen Hawkins
Replied by Stephen Hawkins on topic How do I setup coupon
Thanks Tuan.
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- Tuan Pham Ngoc
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3 years 4 months ago #139637
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic How do I setup coupon
You're welcome. Please continue using the extension. If you have other questions or need help, please don't hesitate to ask us
Regards,
Tuan
Regards,
Tuan
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