Renew membership option

  • Stephen Monaghan
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4 years 9 months ago - 4 years 9 months ago #139467 by Stephen Monaghan
Renew membership option was created by Stephen Monaghan
Hello.

I am having an issue with the renew membership subscription option.

In a scenario when a members subscription has expired I would like the renew membership option to be available on their profile when logged in.
I have turned the "Show renew membership options" function on but there is now renew membership option on the profile.
I have attached a couple of screenshots both front and back end for reference.

Any help welcome!

thanks
Last edit: 4 years 9 months ago by Stephen Monaghan.

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4 years 9 months ago #139468 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Renew membership option
Hello

There might be something special causing this issue. Please submit a support ticket sending us:

- Super admin account of your site
- The subscriber account you are using for testing
- Link to that page

We will check to see what's wrong and get it sorted for you

Tuan

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