Inconsistency when Editing Subscriber record

  • noel adams
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4 years 10 months ago #139081 by noel adams
Hi Tuan,
The menu item to Manage Subscriptions displays Gross Amount. If you try to EDIT this Gross Amount, the edit detail record provides the Net Amount which if changed does not alter the Gross Amount.
Subscriptions Headings with Gross Amount

Edit Screen Partial (to protect identity)

Why does the EDIT give a different price?
Noel Adams

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4 years 10 months ago #139084 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Inconsistency when Editing Subscriber record
Hi Noel

I will have this issue fixed on the next release of Membership Pro (should be released today or tomorrow). Please wait for new version, upgrade, then check it again. It should work well

Tuan

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4 years 10 months ago #139085 by noel adams
Replied by noel adams on topic Inconsistency when Editing Subscriber record
Thank you Tuan,
You are spoiling us with this superb support.
Noel.

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4 years 10 months ago #139086 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Inconsistency when Editing Subscriber record
Maybe you can submit a support ticket so that I can send you updated package so that you can test and update us with the result?

Tuan

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4 years 10 months ago #139089 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Inconsistency when Editing Subscriber record
Update: I released new version 2.21.0 of Membership Pro. You can update your site to this latest version of the extension and the issue should be sorted

Tuan

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4 years 10 months ago #139090 by noel adams
Replied by noel adams on topic Inconsistency when Editing Subscriber record
I Updated to 2.21.0 and changing the Net Amount now changes the Gross Amount as well. Thank you.

Noel.

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4 years 10 months ago #139095 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Inconsistency when Editing Subscriber record
Great. Thanks for confirming Noel.

Tuan

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