Auto approve the subscriptions when user ugrade the subscriptions

Hi,

I am facing an issue, if the user upgrades its subscription it updated in the database but not get approved and still shows the previous subscription in the user dashboard. To approve it admin has to approve it in the admin every time.

Can you please help me with this?


Thanks and regards,
Shivam Singla

Hello Shivam

What's the payment method you are using on your site? Please let me know so that I can guide you to check it further. Seems there is something wrong with the payment process in this case

Tuan

Hello Tuan,

Thanks for replying. I am using Paypal and Stripe payment methods.
Is there any issue with doing payment in sandbox mode?

Thanks and regards,
Shivam Singla

Hello

Better test it in live mode if you can. Stripe Sandbox is reliable but from my experience, PayPal sandbox is not reliable

Also:

1. Please make sure your site is public accessible (not on localhost, not in offline mode)

2. If you use Stripe, make sure you configure Stripe webhook as described in documentation

Tuan