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Using Coupons with a recurring membership
- JOHN S ANDERSON
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4 years 10 months ago #138665
by JOHN S ANDERSON
Using Coupons with a recurring membership was created by JOHN S ANDERSON
We have a recurring membership plan. If someone receives a gift certificate and tries to use it on our recurring membership, it still goes to Stripe and forces them to put in a credit card. A gift shouldn't require a credit card. Once the invoice is $0, that should end the transaction and the person is in a cancelled recurring status. How is this achieved?
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- Tuan Pham Ngoc
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4 years 10 months ago #138667
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Using Coupons with a recurring membership
Hello
Try to edit the coupon code, change Apply For to All Payments
Then the subscriber will get free lifetime subscription for the plan and they won't have to enter credit card at Stripe
Tuan
Try to edit the coupon code, change Apply For to All Payments
Then the subscriber will get free lifetime subscription for the plan and they won't have to enter credit card at Stripe
Tuan
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4 years 10 months ago #138680
by JOHN S ANDERSON
Replied by JOHN S ANDERSON on topic Using Coupons with a recurring membership
I don't want them to have a free lifetime subscription. The coupon should only cover 1 year(or one period). In my example, it was a one year gift from a family member.
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4 years 10 months ago #138687
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Using Coupons with a recurring membership
Hello John
If so, the system is working as expected. Users will still get free 1 year, but credit card information needs to be collected (by Stripe) so that the next year, the payment will be processed (without requiring any action from user)
Tuan
If so, the system is working as expected. Users will still get free 1 year, but credit card information needs to be collected (by Stripe) so that the next year, the payment will be processed (without requiring any action from user)
Tuan
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