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Addon subscription causes original subscription to expire
- Terry Carter
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4 years 11 months ago #138578
by Terry Carter
Addon subscription causes original subscription to expire was created by Terry Carter
Maybe one of the members here knows how to achieve what I am looking for.
I have 3 base membership tiers, A, B , and C. I also have 3 addon upgrade tiers (gold, platinum, diamond).
If a user subscribes to Plan A I want to offer them upgrades to A Gold, A Diamond, A Platinum after they have subscribed.
So far that works, but when you upgrade to one of the higher tiers it expires the base plan. I need to keep that active since that subscription is independent of the upgrade tier. Meaning if they let the upgrade expire after a few months they still have access to all of the stuff from the base tier.
Does that make sense?
I have 3 base membership tiers, A, B , and C. I also have 3 addon upgrade tiers (gold, platinum, diamond).
If a user subscribes to Plan A I want to offer them upgrades to A Gold, A Diamond, A Platinum after they have subscribed.
So far that works, but when you upgrade to one of the higher tiers it expires the base plan. I need to keep that active since that subscription is independent of the upgrade tier. Meaning if they let the upgrade expire after a few months they still have access to all of the stuff from the base tier.
Does that make sense?
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- Tuan Pham Ngoc
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4 years 11 months ago #138590
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Addon subscription causes original subscription to expire
Hi Nick
Actually, that's how the extension is designed to work. When you upgrade from A to plan B, the subscription for the plan A will be expired
If you want to have it active, some customization to the code will be needed (using override so that it won't be lost when you update to future releases of the extension) and it will cost you small fee (20$)
If you are interested, please submit a support ticket so that we can discuss more details about it
Tuan
Actually, that's how the extension is designed to work. When you upgrade from A to plan B, the subscription for the plan A will be expired
If you want to have it active, some customization to the code will be needed (using override so that it won't be lost when you update to future releases of the extension) and it will cost you small fee (20$)
If you are interested, please submit a support ticket so that we can discuss more details about it
Tuan
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