Back end vs. Front end inconsistent

  • Christopher Slee
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5 years 5 months ago #138577 by Christopher Slee
Back end vs. Front end inconsistent was created by Christopher Slee
I have a plan ... all members are active
  • On the back end I see about 190 subscriptions, with 3 duplicates
  • On the front end -- same plan -- I see only 175
I cannot see any differences between the missing entries and those that show
Any Ideas? why the front end isn't showing all the subscriptions?

thx

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5 years 5 months ago #138591 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Back end vs. Front end inconsistent
Hi Christopher

I guess that it happens because in the backend, we also show incomplete subscription records and that's the reason causing difference?

Could you go to Membership Pro -> Configuration, set Show Incomplete Payment Subscriptions config option to No, then check it again to see if there is still difference?

Tuan

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