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Separate notification email for free trial?
- Vincenzo
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- Elite Member
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3 years 7 months ago #137933
by Vincenzo
Separate notification email for free trial? was created by Vincenzo
Hi Dear,
I see that for the free trial is not possible to have email notification different from the standard one (reminder for recurring subscription) or I'm missing something.
Is there a way to do that?
I think it's not the right way using the other notification email 'cause for the trial it should be useful to have something like:
- Start trial ("Hello, this is your trial for Plan")
- Before Trial Ends ("Hi, a gentle reminder for you that in the next X days your trial expired and you'll be charged XX $")
- IF After Trial Ends ("Hi, your trial has expired and you'll be charged regular price every __ days/months/etc.")
Hope this is useful
(I see that some time ago other user ask for that -> joomdonation.com/forum/membership-pro-fe...il-notification.html )
Very thanks
I see that for the free trial is not possible to have email notification different from the standard one (reminder for recurring subscription) or I'm missing something.
Is there a way to do that?
I think it's not the right way using the other notification email 'cause for the trial it should be useful to have something like:
- Start trial ("Hello, this is your trial for Plan")
- Before Trial Ends ("Hi, a gentle reminder for you that in the next X days your trial expired and you'll be charged XX $")
- IF After Trial Ends ("Hi, your trial has expired and you'll be charged regular price every __ days/months/etc.")
Hope this is useful
(I see that some time ago other user ask for that -> joomdonation.com/forum/membership-pro-fe...il-notification.html )
Very thanks
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- Tuan Pham Ngoc
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- Administrator
3 years 7 months ago #137940
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Separate notification email for free trial?
Hello Vincenzo
As of right now, we do not have separate reminder email message for free trial. I will monitor customer requests, if there are more customers need it, I will try to support it in the future
Regards,
Tuan
As of right now, we do not have separate reminder email message for free trial. I will monitor customer requests, if there are more customers need it, I will try to support it in the future
Regards,
Tuan
The following user(s) said Thank You: Vincenzo
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- Torborg
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3 years 4 months ago #139943
by Torborg
Replied by Torborg on topic Separate notification email for free trial?
I agree with Vincenzo
That would be very useful!
That would be very useful!
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- Julie Pujols-Benoit
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3 years 2 weeks ago #142758
by Julie Pujols-Benoit
Replied by Julie Pujols-Benoit on topic Separate notification email for free trial?
I agree too. My customers think they are gonna have to pay for another subscription. I often have to say it's just the end of the trial period.
That would be very useful!
That would be very useful!
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