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Stripe and Chrome?
- Matt
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3 years 7 months ago #137562
by Matt
Stripe and Chrome? was created by Matt
Hi,
Am testing a new site just prior to launch, and have had problems with testers trying to subscribe while using Chrome browser. Works fine in FF and Safari, but in Chrome, it just hangs on the screen that says "Please wait while we redirect you to Stripe for payment processing" and never goes to Stripe. I see in the Forums other issues with Chrome and cookies or SameSite or some such, none of which I understood.
Is there a patch or workaround for this, or something I missed, or do I just have to tell users they can only use Safari and FF?
Thanks,
Matt
Am testing a new site just prior to launch, and have had problems with testers trying to subscribe while using Chrome browser. Works fine in FF and Safari, but in Chrome, it just hangs on the screen that says "Please wait while we redirect you to Stripe for payment processing" and never goes to Stripe. I see in the Forums other issues with Chrome and cookies or SameSite or some such, none of which I understood.
Is there a patch or workaround for this, or something I missed, or do I just have to tell users they can only use Safari and FF?
Thanks,
Matt
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- Tuan Pham Ngoc
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- Administrator
3 years 7 months ago #137570
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Stripe and Chrome?
Hi Matt
Look like there is some javascript conflict somehow on your site causing the issue. Please submit a support ticket sending us super admin account of your site and link to the page so that our support staff can check and correct it
Regards,
Tuan
Look like there is some javascript conflict somehow on your site causing the issue. Please submit a support ticket sending us super admin account of your site and link to the page so that our support staff can check and correct it
Regards,
Tuan
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