Auto Delete

  • Oscar Ruiz
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5 years 2 weeks ago #137160 by Oscar Ruiz
Auto Delete was created by Oscar Ruiz
Is there any setting to auto-delete a subscriber and related Joomla user when the subscription expires?

Thanks.

Oscar

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5 years 2 weeks ago #137165 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Auto Delete
Hi Oscar

No, we do not support that option. I don't know why you want to delete user account? I think you should leave the account there so that in case they want to subscribe for your other plans later, they can just use that old account instead of re-registering for a new account

Tuan

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  • Oscar Ruiz
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5 years 2 weeks ago #137172 by Oscar Ruiz
Replied by Oscar Ruiz on topic Auto Delete
Hi Tuan:

The problem I am having is when the user's subscription expires they can not renew the expired membership, The error message is "This email has been used by a different user. Please enter a new email".

I handle that issue by manually deleting the member and have him signup again.

Is there any other way to handle renewal after expiration?

Oscar

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