Payment status automatically changes when refunded?

Hello,

Please help me to understand how it works about Refund button.

- I clicked on ‘Refund’ button in the Edit Subscription screen.
- It automatically triggered PayPal to make refund, which is great.
- But the payment status is still “Active”.

Clicking on the ‘Refund button’ will not automatically change the payment status to ‘Cancelled-Refunded’ ?
Admin will need to change the status manually?

Or is there any additional configuration I missed?


Thanks

Currently, refund just process refund the payment. It does not change status of the subscription record, so Yes, you will have to change status of the subscription record manually yourself

Regards,

Tuan