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Subscription End Email not sent

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5 years 1 month ago #136261 by Vincenzo
Subscription End Email not sent was created by Vincenzo
Hi Dear,

I see (via log) that Membership Pro isn't sending Recurring Subscription End Email. Is there some config option that I'm not considering? (I can't find it).


Thanks...

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5 years 1 month ago #136271 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Subscription End Email not sent
Hello

Subscription End Email is just used for plan which has following settings:

- Recurring Subscription: Yes
- Number Payments (set to a fixed number of payments like 3, 5, 10...)

Does your plan has that kind of setting?

Tuan

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5 years 1 month ago #136276 by Vincenzo
Replied by Vincenzo on topic Subscription End Email not sent
Uhm, no. I haven’t plan with presetted number of payments.

I though was for all recurring plan.

Very thanks for the information :)

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5 years 1 month ago #136280 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Subscription End Email not sent
OK. Please continue using the extension. If you have any questions or need help, please don't hesitate to ask us

Tuan

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