do payment increases need a new plan?

  • Ken Thorkildsen
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3 years 8 months ago #136092 by Ken Thorkildsen
do payment increases need a new plan? was created by Ken Thorkildsen
Hello, hoping someone could help me with this query.

If we have a membership of X amount per month, and the price increases to Y, can we change the amount on the plan or is another plan needed to be set up for new subscribers? I mean will existing subscribers be charged the new amount (Y) or will they continue with the old amount (X) with their recurring payments?

Any advice would be great

Many thanks

Ken

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3 years 8 months ago #136100 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic do payment increases need a new plan?
Hi Ken

Existing subscribers will continue being charged old amount. Only new subscribers will be charged new amount

Tuan

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  • Ken Thorkildsen
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3 years 8 months ago #136115 by Ken Thorkildsen
Replied by Ken Thorkildsen on topic do payment increases need a new plan?
Thanks Tuan

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