Paypal pro - Invalid Token

  • Rodrigo Ferreira
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2 weeks 3 days ago #135501 by Rodrigo Ferreira
Paypal pro - Invalid Token was created by Rodrigo Ferreira
I just installed paypal pro plugin.

Its working fine but when users try to pay always get "invalid token".

Everything is set as paypal pro documentation (paypal.com documentation)


Is there something else i should i do????

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2 weeks 3 days ago #135502 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Paypal pro - Invalid Token
Hello Rodrigo

The invalid token error seems causes by something else, not related to PayPal Pro payment plugin itself

Could you please try to register using that method to see if the error still happens?

Tuan

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2 weeks 1 day ago #135602 by Rodrigo Ferreira
Replied by Rodrigo Ferreira on topic Paypal pro - Invalid Token
We have been using this plugin for 3 days and always is the same.

Users try to pay and always are set to pending.


See attachment.
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2 weeks 14 hours ago #135612 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Paypal pro - Invalid Token
Hello

If the invalid token error happens (usually it's because you have cache enabled on your site), the subscription record would not be saved.

Again, could you please try to subscribe yourself to see if you got that same error?

From your screenshot, I think it happens because the payment process was failed (for example, wrong credit card was used for processing payment)

So to know exactly the reason of the error, I need you to try yourself to see if you can get that same error/issue?

Tuan

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