Renewal Process Question

Hi Tuan,
When a user subscription is expired, and the user logs in, are they Always redirected to the Renew link?

Is there any time limit after the subscription expires that they can renew?

I want to make sure that expired users who login are Always presented with the Renew Button immediately.
My initial tests show this is exactly what happens, but I need to make sure.

Testing what happens with expired users is more difficult that testing other parts of the system.

Thanks!

Hi Mike

When a user subscription is expired, and the user logs in, are they Always redirected to the Renew link

Is there any time limit after the subscription expires that they can renew?

=> No, we do not control that. Expired subscribers can renew subscription anytime they want



=> No, the system does not control login redirect. What page users are being redirected to after login is actually controlled inside Joomla Login module or menu item.

I want to make sure that expired users who login are Always presented with the Renew Button immediately

=> As mentioned, Membership Pro does not control login redirect, so this is not possible

Tuan

Thanks for the reply, Tuan.
I think you misunderstood my question, but no need to reply further. I have it figured out.

I wanted to know if an expired user is always presented with the Renew Button when they login After they are expired.
The answer is yes. If an expired user logs in, the first thing they see is the Renew Button. This is exactly what I had hoped.

Thanks,
Mike

Hi Mike

I'm glad it works well for you. However, I think it is because some kind of magic setup on your site somehow

Membership Pro does not have an option to redirect users to that renew page when users login as I mentioned. Honestly, I don't know what you did to have it works like that

Tuan