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Recurring Payment with Coupon adds extra month to duration
- Eze Sanchez
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5 years 3 months ago #134804
by Eze Sanchez
Recurring Payment with Coupon adds extra month to duration was created by Eze Sanchez
Hi, I created a payment plan of 3 recurring payments of $89.
When I enter the coupon I create for $25 off, it becomes 1 payment of $64 + 3 payments of $89, this adds an extra month and ultimately makes the plan cost more money.
Please help, how do I change this?
When I enter the coupon I create for $25 off, it becomes 1 payment of $64 + 3 payments of $89, this adds an extra month and ultimately makes the plan cost more money.
Please help, how do I change this?
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- Tuan Pham Ngoc
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5 years 3 months ago #134810
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Recurring Payment with Coupon adds extra month to duration
Hello
That's strange to me. Could you please submit a support ticket sending us:
- Super admin account of the site
- Link to subscription form
- Tell me the coupon code
I will check to see what's wrong with the setup and correct it. BTW, the coupon code is only used for first payment only, correct?
Tuan
That's strange to me. Could you please submit a support ticket sending us:
- Super admin account of the site
- Link to subscription form
- Tell me the coupon code
I will check to see what's wrong with the setup and correct it. BTW, the coupon code is only used for first payment only, correct?
Tuan
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