Lower Automatic Renewal Subscription Price?

  • Curtis Kimble
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5 years 3 months ago #134624 by Curtis Kimble
Lower Automatic Renewal Subscription Price? was created by Curtis Kimble
I have a subscription plan that is for one year that automatically renews. If a user remains a member after the first year and their subscription automatically renews, I would like the price to be discounted for each subsequent year. In other words, say a subscription is $100 for the first year and $80 per year after that, is that possible for an automatically renewing subscription?

I tried doing it by inputting the $100 price under Basic Information -> Price, and the lower, renewing price of $80 under Renew Options -> Price, but after the first year, the subscription automatically renewed at the full $100 price instead of $80.
I am using the Stripe Payment Plugin (version 2.14.1).

Thank you.

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5 years 3 months ago #134636 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Lower Automatic Renewal Subscription Price?
Hello

No, it's not possible. However, you can setup a plan with trial duration:

- Trial Duration: 1 Year, Trial Amount 100$
- Price: 80$
- Subscription Length: 1 Year

With that kind of setup, when users first sign up, they will be charged 100$ for next year. Then each year after that, they will only be charged 80$ per year

Maybe that should work for your need?

Tuan

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5 years 3 months ago - 5 years 3 months ago #134654 by Curtis Kimble
Replied by Curtis Kimble on topic Lower Automatic Renewal Subscription Price?
That works, except the "Trial" language would be confusing for the user and not very professional since "trial" implies a short, initial test and also often implies a lesser status with fewer benefits. And instead of "Price," it should say "Renewal price." Is it possible for me to change that language? Is there an override I can apply?

EDIT: Nevermind, I found where to change the "Trial" language (in "Languages" in the Dashboard).

It may be helpful to others if it was made clear in Membership Pro that the "Renew Options" don't apply to automatic renewals. It never occurred to me that they wouldn't apply.

Thanks!
Last edit: 5 years 3 months ago by Curtis Kimble.

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5 years 3 months ago #134659 by Curtis Kimble
Replied by Curtis Kimble on topic Lower Automatic Renewal Subscription Price?
If a user is a member for a couple of years and then cancels their subscription, then a year (or however long) goes by and then they sign up again, they should have to pay the full price for the first year again and not the renewal discounted price.

If I do it the way you mention with the trial setup, when the user signs up again, which price will they pay, the full price or discounted price?

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5 years 3 months ago #134661 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Lower Automatic Renewal Subscription Price?
Hi

If users subscribe again, they will only be charged the discounted price 80$

Tuan

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5 years 3 months ago #134847 by Curtis Kimble
Replied by Curtis Kimble on topic Lower Automatic Renewal Subscription Price?
I have set it up the way you recommended. I have two plans.
Plan 1 Price: $80. Trial Amount: $100.
Plan 1 Price: $150. Trial Amount: $200.

The problem is which price is shown as the upgrade price to the Plan 1 user on their Member Profile page.

In Plan 1, Upgrade Options, I have to set the upgrade to Plan 2 as Price: $150, and not $200 or else the "Upgrade Subscription" form shows $200 as both the trial price and the renewal price.

The problem is, on the Member Profile page for a Plan 1 user, the "Upgrade Membership" option shows the upgrade price to Plan 2 as $150 instead of $200. Then when they click to upgrade membership, the "Upgrade Subscription" form shows $200 as the initial price and $150 is just the renewal price. It looks like a bait and switch.

Is there any work around for that? For which "Price" is shown on the "Upgrade Membership" option on the Member Profile page?

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5 years 3 months ago #134856 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Lower Automatic Renewal Subscription Price?
Hi Curtis

As of right now, the system just show the price of the upgrade option/rule there.

This is hard to handle and as of right now, I don't have a solution yet. I will think more about it and hopefully come up with a solution in the next 2 days

Tuan

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