I will try to explain this as best as I can.
I have a membership site, with 3 different plans, the plans are based the number of users in each plan. ex: 1-5, 6-10 or 11-15 users. Your membership system allows one member to control the child members for their plan, there will be many ex:(1-5 user) plans sold each with a parent account that controls the child accounts. I have created 2 sample account in order to test with. I can log in with both and access all areas of the site that the permission levels allow. But I have a menu item set up for a link to the Group Management page so these 2 accounts can independently control their own "child" accounts as part of the plan. The member i created first can access the Group Management section and can create a new child user under their account. But they can not see a user list for their account nor filter through a search for child users. The second test account I have created is denied access to the Group Management menu item and it looks like it is somehow associated to the 1st user I have created, which would mean the systems sees it as a child account and not granting admin access to group management. Not matter what I have tried the second created user can not access the Group Management menu tab (Access Denied) and I need a new user who is buying a 1-5 user membership to have access to and see their child member list. Please help