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Joomla user account not activating on payment
- Christina
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5 years 4 months ago #133638
by Christina
Joomla user account not activating on payment was created by Christina
Hi
I am getting issues where new members are unable to login after paying membership via paypal. I have set the component to create user account when membership active/approved, not send an activation email and to auto login. When users email me with issues I have to go into the joomla user area and activate it.
Below is one of the emails I received from a user:
"my login hasn’t ever worked. The problem I had was that when I typed my email and password in, the website refreshed. If I tried to access another page, I received the message: “Warning Login denied! Your account has either been blocked or you have not activated it yet.” I paid for a subscription on 15/3 and was emailed back with a receipt (IV00419)"
How can I resolve this?
I am getting issues where new members are unable to login after paying membership via paypal. I have set the component to create user account when membership active/approved, not send an activation email and to auto login. When users email me with issues I have to go into the joomla user area and activate it.
Below is one of the emails I received from a user:
"my login hasn’t ever worked. The problem I had was that when I typed my email and password in, the website refreshed. If I tried to access another page, I received the message: “Warning Login denied! Your account has either been blocked or you have not activated it yet.” I paid for a subscription on 15/3 and was emailed back with a receipt (IV00419)"
How can I resolve this?
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- Tuan Pham Ngoc
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- Administrator
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- Christina
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Topic Author
- Offline
- Senior Member
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- Tuan Pham Ngoc
- Offline
- Administrator
-
- Christina
-
Topic Author
- Offline
- Senior Member
-
- Tuan Pham Ngoc
- Offline
- Administrator
-