Send First Email x Days - max number?

  • hzwicewicz
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5 years 4 months ago #133632 by hzwicewicz
Send First Email x Days - max number? was created by hzwicewicz
I have a plan with a four year subscription period and would like to send out a first email reminder about renewing 180 days ahead of the expiry.
However, if I add 180 in the Send First Email field and save it, the number reverts to 127.
It seems that there is a maximum number of days ahead of renewal that first email can be sent. Am I right and could that be changed somewhere?

Thanks :)

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5 years 4 months ago #133645 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Send First Email x Days - max number?
Do you know how to change data type of a field via PHPMYADMIN ? If Yes, access to your site database via phpmyadmin, look at #__osmembership_plans table, find and change data type for the following fields to INT and it should address the issue:

send_first_reminder
send_second_reminder
send_third_reminder

If you don't know how to do that, submit a support ticket sending us super admin account of your site so that we can help making the change

Regards,

Tuan

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