Membership Pro - Recurring subscription problem

  • Sylwester Badelek
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5 years 5 months ago #133234 by Sylwester Badelek
Membership Pro - Recurring subscription problem was created by Sylwester Badelek
I would like to start recurring subscription for individual plans. However, when these options are enabled, the following message appears in your plans.
"You need to publish atleast one payment plugin so that the system can work properly"
I have a payment plug-in published and it works, but only if the recurring subscription option is turned off in individual plans.

How can I solve this problem?

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5 years 5 months ago #133237 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Membership Pro - Recurring subscription problem
Hello

If you want to have recurring subscription enabled for one plan, you will have to have at least one payment plugin supports recurring payment.

The payment plugins which support recurring payments listed here membershipprodoc.joomservices.com/faqs/r...ring-payment-plugins . Maybe you don't have any off them enabled on your site? If so, enable os_offline payment plugin would be OK, too

Tuan

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5 years 6 days ago #137527 by Matt
If I could jump in on this one -- I'm having the same problem. I have published Stripe Checkout, and it is on the list that accept recurring payments. Anything else that could cause that error?

Thanks,

Matt

"You need to publish at least one payment plugin so that the system can work properly"

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5 years 6 days ago #137530 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Membership Pro - Recurring subscription problem
Hi Matt

Maybe you can edit the plan, there is a setting called Payment Methods. Please make sure you select the payment plugin there or better, set it to All Payment Methods, then check it again. If the issue still happens, submit a support ticket sending us super admin account of your site and link to the page so that we can check this issue/error

Tuan

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5 years 6 days ago #137543 by Matt
Yup, that was it. I'm an idiot. All of the plans but one had a Payment Method set. Thanks for pointing that out -- and for the quick response.

Matt

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5 years 6 days ago #137544 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Membership Pro - Recurring subscription problem
You're welcome. I'm glad you have it working as expected now

Tuan

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