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Plan Expired / Resubscription. What to expect?
- Vincenzo
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4 years 1 month ago #132922
by Vincenzo
Plan Expired / Resubscription. What to expect? was created by Vincenzo
Hi Dear,
I see that when an user with a lifetime membership cancel their subscription via cancelling recurring payment...
Then if they resubiscribe, the plan is not “new” but is a renewal.
Is it possible to prevent this?
I would like that when user cancel their recurring payment, than if decides to resubscribe, this was a new subscription.
Thanks
I see that when an user with a lifetime membership cancel their subscription via cancelling recurring payment...
Then if they resubiscribe, the plan is not “new” but is a renewal.
Is it possible to prevent this?
I would like that when user cancel their recurring payment, than if decides to resubscribe, this was a new subscription.
Thanks
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- Vincenzo
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4 years 4 weeks ago #133000
by Vincenzo
Replied by Vincenzo on topic Plan Expired / Resubscription. What to expect?
Hi Dear,
any hint from that?
any hint from that?
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- Tuan Pham Ngoc
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4 years 4 weeks ago #133008
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Plan Expired / Resubscription. What to expect?
Hello
What's the reason of cancelling a lifetime subscription and then subscribe again? It does not make sense to me, so I guess the extension has not prepared to handle this case yet
Tuan
What's the reason of cancelling a lifetime subscription and then subscribe again? It does not make sense to me, so I guess the extension has not prepared to handle this case yet
Tuan
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- Vincenzo
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4 years 4 weeks ago #133009
by Vincenzo
Replied by Vincenzo on topic Plan Expired / Resubscription. What to expect?
Sorry, my previous message is wrong.
I refer NOT to a Lifetime subscription but a Recurring one.
If the user subscribe to a recurring plan, then unsubscribe, then resubsribed (after the first plan is expired).
In that case, I don't understand if the second subscription is treated as new subscription or a renewal of the first...
I refer NOT to a Lifetime subscription but a Recurring one.
If the user subscribe to a recurring plan, then unsubscribe, then resubsribed (after the first plan is expired).
In that case, I don't understand if the second subscription is treated as new subscription or a renewal of the first...
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- Tuan Pham Ngoc
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4 years 4 weeks ago #133011
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Plan Expired / Resubscription. What to expect?
I haven't checked the code but I think it would be a renewal (since he subscribed for the plan before). But I don't thing it affects anything here? In this case, the start date of the subscription will be today date and end date will be calculated based on today date and subscription length
The subscription duration should be OK
Tuan
The subscription duration should be OK
Tuan
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