[SOLVED] Plan missing from Membership Status module

Hi Trevor

Exactly what you want to include in the membership status module? Please let me know so that I can understand your request better and find a solution

Regards,

Tuan

Hi Tuan

The Membership Status module doesn't seem to include plans that have a calculated fee. In the screenshot the user has 3 active subscriptions but only 2 are listed in the module. The one that is missing has a calculated fee.

regards
Trevor

That should not be excluded. Maybe there is something wrong with the data. Please submit a support ticket sending us:

- Super admin account of your site
- The subscriber account
- Link to the page (which I can see this issue)

I will check to see why it happens and get it sorted

Regards,

Tuan

Hi Tuan

I have given you some wrong information, there is not a problem related to calculated fees.

Sorry, the fault was mine :blush:

Best regards
Trevor

Great. Happy to here that it's not a problem with the extension. Please continue using the extension, if you have questions or need help, please don't hesitate to ask us

Regards,

Tuan