Stripe payment successful but Status 'pending' and no confirmation email

Hello,

Since we updated Stripe Checkout we don't receive email confirmation of payment.
Last subscriptions were paid and emails are not sent to the administrator, and also the Status remain Pending.

It all worked fine before the update.

Can you help us to solve the problem?

Thanks,

Tom

Hi Tom

Did you configure Stripe Webhook as mentioned in readme.txt file of the payment plugin?

Stripe Checkout payment plugin also requires a new parameter called Signing secret. Did you enter data for that parameter, too?

Tuan

Hi, Tuan,

Thanks for your answer.

1. Yes, It's configured as in readme.txt.
URL
ouredomain.info/index.php?option=com_osm...ent_method=os_stripe
Tipos de evento

invoice.payment_succeeded
checkout.session.completed

2. Nope. My fault. I didn't know about Signing secret. I've just set up the plugin. I guess it should work now.

Thanks for your time!

Best regards,

Tom

OK Tom. Please monitor it and let us know if you have any questions

Tuan

Hi, Tuan.

It's solved!

Again, thanks for your help.

Tom

Great. Happy to hear that and thanks for confirming, Tom

Tuan