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Manual discount : problem in tax rate display
- Chrystelle
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5 years 3 months ago #131459
by Chrystelle
Manual discount : problem in tax rate display was created by Chrystelle
Hello,
When I register manually a subscriber with a discount, the tax rate appears as 0% in the invoice (despite taxe rules being set).
How can I fix it?
When I register manually a subscriber with a discount, the tax rate appears as 0% in the invoice (despite taxe rules being set).
How can I fix it?
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- Tuan Pham Ngoc
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5 years 3 months ago #131477
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Manual discount : problem in tax rate display
Hello
Are you saying about tax rate or tax amount? And this issue only happens when adding subscription record manually from backed?
Tuan
Are you saying about tax rate or tax amount? And this issue only happens when adding subscription record manually from backed?
Tuan
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- Chrystelle
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1 week 1 day ago #172097
by Chrystelle
Replied by Chrystelle on topic Manual discount : problem in tax rate display
Tax rate appears as 0% (when it should be otherwise).
And yes, il only happens when adding subscription record manually from back office.
Maybe another way to do it could be to link a coupon code to a particular subscription from back office?
(sorry, I had left this topic aside, but I still have the issue!)
And yes, il only happens when adding subscription record manually from back office.
Maybe another way to do it could be to link a coupon code to a particular subscription from back office?
(sorry, I had left this topic aside, but I still have the issue!)
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- Tuan Pham Ngoc
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1 week 1 day ago #172107
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Manual discount : problem in tax rate display
When you add a new subscription record from backend, please leave Amount input empty so that amount will be calculated automatically by the system and tax rate would be calculated, stored and displayed properly
See the attached screenshot
Tuan
See the attached screenshot
Tuan
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