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EU VAT Number: how to set it correctly?
- Chrystelle
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5 years 4 months ago #130832
by Chrystelle
EU VAT Number: how to set it correctly? was created by Chrystelle
Hello,
I have followed the documentation in order to define EU VAT tax rules:
- I created a EU VAT Number field (as a text field): I tested it with our own EU VAT n° and the system says "invalid number". I also tried with a number field but it does not seem to work. Why?
- After that, should specific VAT setting be applied to each EU country?
Please help.
Best regards
I have followed the documentation in order to define EU VAT tax rules:
- I created a EU VAT Number field (as a text field): I tested it with our own EU VAT n° and the system says "invalid number". I also tried with a number field but it does not seem to work. Why?
- After that, should specific VAT setting be applied to each EU country?
Please help.
Best regards
The following user(s) said Thank You: PhoenixUK
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- Tuan Pham Ngoc
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5 years 4 months ago #130835
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic EU VAT Number: how to set it correctly?
Hello
Could you please follow instructions at membershipprodoc.joomservices.com/basic-...eu-tax-rules-builder to setup it and try again? If it still does not work, please submit a support ticket so that we can check it directly on your site
If you submit a support ticket, we need the following information:
- Super admin account of the site
- Link to subscription form
- Give me your valid VAT Number so that I can try
After that, I will check to see what's wrong and get it sorted
Tuan
Could you please follow instructions at membershipprodoc.joomservices.com/basic-...eu-tax-rules-builder to setup it and try again? If it still does not work, please submit a support ticket so that we can check it directly on your site
If you submit a support ticket, we need the following information:
- Super admin account of the site
- Link to subscription form
- Give me your valid VAT Number so that I can try
After that, I will check to see what's wrong and get it sorted
Tuan
Please Log in or Create an account to join the conversation.
- Chrystelle
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5 years 3 months ago #132126
by Chrystelle
Replied by Chrystelle on topic EU VAT Number: how to set it correctly?
Hello,
The VAT number issue seems to be resolved.
Is it possible to display the VAT checkbox in the subscription form only when the VAT n° is necessary (that is for subscribers from specific countries)?
Thank you.
The VAT number issue seems to be resolved.
Is it possible to display the VAT checkbox in the subscription form only when the VAT n° is necessary (that is for subscribers from specific countries)?
Thank you.
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- Tuan Pham Ngoc
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5 years 3 months ago #132154
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic EU VAT Number: how to set it correctly?
Hello
Yes. That's how it should work out of the box
Tuan
Yes. That's how it should work out of the box
Tuan
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