Block subscribers from using Yahoo email accounts

  • John Willems
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5 years 4 months ago #130829 by John Willems
I need to keep subscribers from using Yahoo as an email address. In part because Yahoo is the only service blocking emails to our subscribers. I have contacted Yahoo and they are less than helpful. By all estimates our email is not spam, should not show as spam, and conforms to their requirements. We have had users add us to their Yahoo contacts etc. It still blocked.

So to keep the problem for getting worse, I would like to force the subscribers to use a non-Yahoo email.

I have not found a way to do this in Joomla or Membership Pro. If anyone has a suggestion or can point me to the information I need it will be appreciated.


Thanks for any help or suggestions.

John W

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5 years 4 months ago #130836 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Block subscribers from using Yahoo email accounts
Hello John

Please go to Users -> Manage, click on Options button in the toolbar. Then look at Email Domain Options, setup Disallow rule to disable email from the domain you want (like *.yahoo.com)

Please try that and let me know if you need more help. See attached screenshot to see the Email Domain Options tab which I am talking about

Regards,

Tuan
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5 years 4 months ago #130866 by John Willems
Replied by John Willems on topic Block subscribers from using Yahoo email accounts
I do not have that tab in my Manage->Users->Options

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5 years 4 months ago #130871 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Block subscribers from using Yahoo email accounts
Hello John

Maybe you are using an old version of the extension? If I remember correctly, that feature was added to Joomla 3.9.0

So please make sure you are using latest version of Joomla (or atleast version 3.9.0) and you should see the option

If you still use old version of Joomla, update to the latest Joomla version

Tuan

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5 years 4 months ago #130883 by John Willems
Replied by John Willems on topic Block subscribers from using Yahoo email accounts
I updated Joomla to the current version, 3.9.4, and the missing tab is there. I had been running a 3.7.x version. So now I can block email domains. Very nice feature. One I can use.

Thanks for pointing me to it and helping me find it.

Regards

John W.

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5 years 4 months ago #130888 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Block subscribers from using Yahoo email accounts
Great John. Please continue using the extension. If you have question or need help, please don't hesitate to ask us

Regards,

Tuan

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