Expiry email issue after changing plans

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4 years 4 months ago #129994 by intouchweb
Expiry email issue after changing plans was created by intouchweb
I recall there was an issue with email messages whenever a member changed their plan in an 'exclusive plans' setup.
For example if they changed from Plan A to Plan B using the 'upgrade' feature with the setting as "same duration' they were still receiving renewal/expiry notices on the old Plan A even though they had renewed their current plan.

Has this issue been resolved now?

Thanks

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4 years 4 months ago #129996 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Expiry email issue after changing plans
Hi

If they process upgrade upgrade their membership, I don't see how this issue could happen (at least by checking the code in latest version). So I believe this issue was already hosted

Regards,

Tuan

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