We would like to setup early renewals that provides a discount right up to the membership expiry. After the expiry date (and during the grace period) the price needs to revert to full price without a discount.
Not sure how to set this up in the Early Renewals section, do I set the "Number of Days Left" to zero, meaning right up to the expiry date? The system seems to reject that figure. I also tried a setting of -1 (which I thought would mean right up to a day after expiry) and again the system rejected it. Advice please?
And a second question - would the $ figure amount for the discount be the pre-GST amount or post-GST amount?
So to clarify if I want ALL early renewals to be discounted right up to the expiry date (and renewals are set to be available from 90 days before the subscription expires) do I set this figure as 90 days?
Secondly, would this mean that if someone renews within 24 hours prior to the expiry they will not receive the discount?
Ok got it now. so 1 here means "at least 1" thanks. If you could possibly add zero as an option in the future it would be perfect. Actually some people may even want a negative figure here, ie offering a discount until say 7 days past expiry for example ... thanks again Tuan.
Quick followup to this, the setting is set to 1 and yet the discount is still applying today on 2nd January (when the plan expiry was 31st December 2019). I notice that if I change it to 2 the discount does not apply anymore. Just thought I would let you know, something seems wrong with the coding of dates here I think... Happy new year Tuan!
UPDATE: Setting left at 1 and all member renewals were still receiving the discount a week after the expiry. I had to remove all discounts from all plans to stop them being applied. Perhaps the grace period setting is interferring with the expiry date in the code? That's just a hunch... however I can say that this functionality definitely does not work as expected.