Thank you messages not redirecting

Hi there,

Upon new, renew and upgrade subscriptions, the user is not being directed to the thank you message. The messages are set up in the Email & Messages section. Did I miss a step somewhere?

Thanks

That's strange to me. What payment method you are using for the renewal?

Tuan

Hi Tuan,

I am using paypal and offline. My tests have been using offline.

Cheers!

Hi Bonnie

I have no clue why the issue happens. So in this case, please help submitting a support ticket sending us:

- Super admin account of your site
- Link to the page which we can register for the event and see this error

We are going to check to see why the issue happens and get it sorted

Regards,

Tuan

Hi Tuan,

We are having this same issue. Payment gateway is Mollie. Can you help?

Elly

Hi Elly

Yes. Please submit a support ticket and we will be happy to check it

Tuan

Hi Tuan,
I allready did: ticket nr: 105268
Regards,
Elly

OK Elly. We will check and reply you directly via support ticket

Tuan