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recurring payement error
- Frédéric Bianchi
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5 years 6 months ago #129418
by Frédéric Bianchi
recurring payement error was created by Frédéric Bianchi
Hello,
How does this work if a payment is refused by the customer's bank, as a recurring payment, by Stripe? Is there an error message? How to make the payment again?
Regards,
Frédéric
How does this work if a payment is refused by the customer's bank, as a recurring payment, by Stripe? Is there an error message? How to make the payment again?
Regards,
Frédéric
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- Tuan Pham Ngoc
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5 years 6 months ago #129427
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic recurring payement error
Hi Frédéric
Nothing will happen as that part is handled by Stripe. If no payment is received, the user subscription will be expired.
I don't know how Stripe allows making payment again. If Stripe does not allow that, the only way is that the subscriber subscribes for the plan again on your site
Tuan
Nothing will happen as that part is handled by Stripe. If no payment is received, the user subscription will be expired.
I don't know how Stripe allows making payment again. If Stripe does not allow that, the only way is that the subscriber subscribes for the plan again on your site
Tuan
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5 years 6 months ago #129434
by Frédéric Bianchi
Replied by Frédéric Bianchi on topic recurring payement error
OK, but it dosent return an error message, for example "payement error" ?
I say this because in my old system of membership, when a payement faild, i have an error subscription message, so i know that the payment dosent work.
I say this because in my old system of membership, when a payement faild, i have an error subscription message, so i know that the payment dosent work.
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- Frédéric Bianchi
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5 years 6 months ago - 5 years 6 months ago #129450
by Frédéric Bianchi
Replied by Frédéric Bianchi on topic recurring payement error
Last edit: 5 years 6 months ago by Frédéric Bianchi.
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- Tuan Pham Ngoc
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5 years 6 months ago #129459
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic recurring payement error
Go for it

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