Allow Membership Renewal config setting

  • intouchweb
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5 years 11 months ago #128695 by intouchweb
Allow Membership Renewal config setting was created by intouchweb
The config setting "Allow Membership renewal" is a bit confusing.
See screenshot prnt.sc/pelj9w

The tooltip says that if the field is left empty renewals are available at any time.

But what if we do NOT want to allow renewals until after the expiry date?

I noticed that if the field is left empty and saved it becomes 0 anyway, rather than staying empty.

So please clarify what do we put in this field in these two cases:

1. Renewals to be available at any time (ie the default), and
2. Renewals only available AFTER the expiry date.

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5 years 11 months ago #128696 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Allow Membership Renewal config setting
Hello

1. If you enter 0 or leave it empty, renewal will be allowed anytime

2. We do not have a way to only allow renewing after expiring date. Maybe you can set that config option to 1 and users will only be allowed to renew their subscription 1 day before subscription expired, that's the nearest option for your requirement

Tuan

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5 years 11 months ago #128700 by intouchweb
Replied by intouchweb on topic Allow Membership Renewal config setting
Thanks Tuan, would -1 work, meaning the day after expiry? I think this requirement is related to the changeover of a tax year so even renewals happening a day before expiry would not be ideal. I wonder if there are others requiring this added as an option?

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5 years 11 months ago #128701 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Allow Membership Renewal config setting
No, -1 won't work at the moment. I will think more about this case and might support it in the future. But right now, It's not possible

Tuan

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5 years 11 months ago - 5 years 11 months ago #128702 by intouchweb
Replied by intouchweb on topic Allow Membership Renewal config setting
Ok thanks Tuan, I have now set it to 1 until this option can be considered in the future.
Last edit: 5 years 11 months ago by intouchweb.

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