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There are no renew option available for your membership
- jarosz
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5 years 8 months ago #128029
by jarosz
There are no renew option available for your membership was created by jarosz
Membership Pro version 2.17.2, Joomla 3.9.11, PHP 7.3.8
I am getting the message "There are no renew option available for your membership" even though I have set up renew options.
Are renew options only shown on the last day of the subscription?
Or is there some other explanation?
I am getting the message "There are no renew option available for your membership" even though I have set up renew options.
Are renew options only shown on the last day of the subscription?
Or is there some other explanation?
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- Tuan Pham Ngoc
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5 years 8 months ago #128043
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic There are no renew option available for your membership
Hello
For this, better submit a support ticket sending us;
1. Super admin account of your site
2. The subscriber account
3. Link to the page which renew options should be displayed
We will check and tell you the reasons of the error so that you can correct it
Tuan
For this, better submit a support ticket sending us;
1. Super admin account of your site
2. The subscriber account
3. Link to the page which renew options should be displayed
We will check and tell you the reasons of the error so that you can correct it
Tuan
Please Log in or Create an account to join the conversation.
- jarosz
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5 years 8 months ago #128060
by jarosz
Replied by jarosz on topic There are no renew option available for your membership
Thanks Tuan
I think I may have figured it out.
If "Recurring subscription" is set to Yes, does that mean there is no renew option - because it will renew automatically via Paypal?
Michael
I think I may have figured it out.
If "Recurring subscription" is set to Yes, does that mean there is no renew option - because it will renew automatically via Paypal?
Michael
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- Tuan Pham Ngoc
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5 years 8 months ago #128067
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic There are no renew option available for your membership
Hi Michael
Yes. That's correct. If you have Recurring Subscription set to Yes, PayPal will charge users and have subscription renewed automatically
No manual renewal is needed, so there will be no renew options displayed
Tuan
Yes. That's correct. If you have Recurring Subscription set to Yes, PayPal will charge users and have subscription renewed automatically
No manual renewal is needed, so there will be no renew options displayed
Tuan
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