How to change billing so that it is free

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5 years 8 months ago #127818 by Troy
Greetings all,
Our company will be going out of business in a few weeks. We've got lots of subscribers that are using the reoccurring billing and I'd like to change our Membership Pro component to NOT charge customers whose account is about to renew.

How would I accomplish that withing cancelling subscriptions and reissuing?
Thanks!

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5 years 8 months ago #127819 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic How to change billing so that it is free
Hello Troy

The recurring payment is not handled by Membership Pro. It's the payment gateway which process payment. Each time payment is processed, payment gateway will send notify Membership Pro about the payment so that Membership Pro can extend/renew the subscription

That's how recurring subscription works

So to stop, the only way is cancelling the recurring subscription

Tuan

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