Problems adding new group members

And I’ve worked out it is definitely the template as Membership Pro works absolutely perfectly when I swap back to my old template. If you have any advice regarding how to get it working with the new template that would be great but I will leave it temporarily on the old template in the meantime so it’s working for my clients. Thanks Tracey

Hi Tracey

As it's an issue with the template, I would suggest you to contact the developer of the template and ask him to check it

That would be easier for him to check his own code instead of having us to check it

Hope it's fine for you

Regards,

Tuan

Hi Tuan, sorry for the delay in replying, I've been trying to work with the template developers support (nowhere near as responsive and helpful as you I might add!). I do not yet have a solution but I'm still hoping it's something really simple in the configuration. The template is built on JSN SunFramework if that helps at all?

As well as the SQL error I had before it also turned out that nobody could subscribe to the site as it came up with an error message saying os_paypal could not be found. When you look in the price box you can see it has added a / after the price. I've added a screenshot.

Sorry I know you said to speak to the template developer but just thought I would try again incase the new info jogged any new suggestions on the configuration side. Thanks. Tracey