Paypal Error "Things don't appear to be working at the moment"

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6 years 1 month ago #123781 by kevind
Hi,
I have an issue whereby the paypal payment option is no longer working. It has been working well up to now, but suddenly i am receivieng an error when diverted to paypal saying

"Things don't appear to be working at the moment..."

Any ideas why this could be?

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6 years 1 month ago #123782 by Tuan Pham Ngoc
Hello

Please check the entered PayPal account and make sure there is no space character included and it would work fine

Tuan

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6 years 1 month ago #123853 by kevind
Hi there,

there is no change to the paypal account. it was working previously but has now stopped. the account email is correct with no spaces.

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6 years 1 month ago #123854 by Tuan Pham Ngoc
The other option could be wrong plan settings. Better submit a support ticket sending us super admin account of your site and link to the form so that we can check to see why the error happens and guide you to correct it

Tuan

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6 years 1 month ago #123855 by kevind
ok great. ticket created
[#87512]

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6 years 1 month ago #123856 by Tuan Pham Ngoc
Hello Kevin

There is space character in the entered PayPal account. I removed it and it's working well now. Please check it and confirm

Also, please see our terms and conditions www.joomdonation.com/terms-and-conditions.html

For each purchase, we only provide free uppor for one year. Your subscription for Membership Pro was from Feb 2014, more than 5 years ago. You are using a very outdated version, so you should purchase and update your site to latest version of the extension to continue receiving support and update from us in the future

Tuan

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