Joomla Extensions by Joomdonation

"Report" page showing incorrect subscription status

  • Matt Hennessy
  • Topic Author
  • Offline
  • Junior Member
  • Junior Member
More
6 years 2 months ago #122610 by Matt Hennessy
"Report" page showing incorrect subscription status was created by Matt Hennessy
Hi there,

We're seeing some odd behaviour on the "Report" page. When I attempt to view only "Active" subscriptions and then search for a particular user, they show up in the list...



But, when I click to view the subscription...



It shows that the subscription is actually expired...



Could this be a bug in Membership Pro, or does "Active" mean something different on the Report page?

Please Log in or Create an account to join the conversation.

More
6 years 2 months ago #122612 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic "Report" page showing incorrect subscription status
Hello Matt

Might be something special causing the issue. Please submit a support ticket sending us:

1. Super admin account of the site

2. Tell us email or name of the subscriber who has this issue

I will check to see what's wrong and get it sorted

Tuan

Please Log in or Create an account to join the conversation.

Support

Documentation

Information

Copyright © 2025 Joomla Extensions by Joomdonation. All Rights Reserved.
joomdonation.com is not affiliated with or endorsed by the Joomla! Project or Open Source Matters.
The Joomla! name and logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.

Connect Us