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Member subscription cancellation date
- Frédéric Bianchi
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6 years 2 months ago #122496
by Frédéric Bianchi
Member subscription cancellation date was created by Frédéric Bianchi
Hello,
Is it possible to define a date before which the cancellation of a recurring subscription is not allowed by a member.
For example, I have a monthly recurring subscription, but the minimum duration of this subscription must be one year. I don't want the member to be able to cancel their subscription through their account for 365 days.
Is it possible to define a date before which the cancellation of a recurring subscription is not allowed by a member.
For example, I have a monthly recurring subscription, but the minimum duration of this subscription must be one year. I don't want the member to be able to cancel their subscription through their account for 365 days.
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- Tuan Pham Ngoc
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6 years 2 months ago #122501
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Member subscription cancellation date
Sorry but this is not possible. At the moment, subscribers are allowed to cancel their subscription anytime they want
Tuan
Tuan
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- Frédéric Bianchi
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6 years 2 months ago #122510
by Frédéric Bianchi
Replied by Frédéric Bianchi on topic Member subscription cancellation date
OK, thank you.
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- Tuan Pham Ngoc
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6 years 2 months ago #122541
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Member subscription cancellation date
You're welcome. Please continue setting up the extension. If you have questions or need help, please don't hesitate to ask us
Regards,
Tuan
Regards,
Tuan
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- Bharat Patel
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6 years 1 month ago #124049
by Bharat Patel
Replied by Bharat Patel on topic Member subscription cancellation date
How about: Is it possible to disable the "Cancel Subscription" button?
So this way the user has to contact us to cancel, thus allowing a manual intervention
So this way the user has to contact us to cancel, thus allowing a manual intervention
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- Tuan Pham Ngoc
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6 years 1 month ago #124051
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Member subscription cancellation date
You would have to customize the code to remove the button. Look at the file components/com_osmembership/view/profile/tmpl/default_subscriptions.php and you should be able to remove the button
Once the modification is done, you should move the modified file to PATH_TO_TEMPLATE/html/com_osmembership/profile folder so that the change won't be lost when you update to future releases of the extension
Regards,
Tuan
Once the modification is done, you should move the modified file to PATH_TO_TEMPLATE/html/com_osmembership/profile folder so that the change won't be lost when you update to future releases of the extension
Regards,
Tuan
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