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Incorrect date/time when adding subscription
- Hilmar Schneider
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6 years 3 months ago - 6 years 3 months ago #122077
by Hilmar Schneider
Incorrect date/time when adding subscription was created by Hilmar Schneider
When using the Membership Pro -> Subscriptions Management menu type:
When entering a new subscription there are three date fields near the bottom -- Created Date, Subscription Start Date and Subscription End Date. If they are left blank then the resulting date/time values are correct. When I enter dates for these, and save, then the date/time values are out by 8 hours.
For example [Created Date] "2019-02-04" becomes "2019-02-03 16:00:00". 8 hours are subtracted from the date/time.
The Joomla time zone is set to Vancouver (which is UTC -
. The server was set to UTC but changing it to America/Vancouver (in php.ini) made no difference.
I've attached a couple of screen shots. I'm using Joomla 3.9.2 and Membership Pro 2.16.1
When entering a new subscription there are three date fields near the bottom -- Created Date, Subscription Start Date and Subscription End Date. If they are left blank then the resulting date/time values are correct. When I enter dates for these, and save, then the date/time values are out by 8 hours.
For example [Created Date] "2019-02-04" becomes "2019-02-03 16:00:00". 8 hours are subtracted from the date/time.
The Joomla time zone is set to Vancouver (which is UTC -

I've attached a couple of screen shots. I'm using Joomla 3.9.2 and Membership Pro 2.16.1
Attachments:
Last edit: 6 years 3 months ago by Hilmar Schneider.
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- Hilmar Schneider
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6 years 3 months ago #122277
by Hilmar Schneider
Replied by Hilmar Schneider on topic Incorrect date/time when adding subscription
Bump. Normally replies happen in a day or two.
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- Tuan Pham Ngoc
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6 years 3 months ago #122279
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Incorrect date/time when adding subscription
Sorry Hilmar. I was our new year holiday and I missed this question. I will check this issue and get back to you on tomorrow
Look like it is related to timezone setting. If it's possible, please submit a support ticket sending us super admin account and tell us step by step what we need to do to see the error
We will check and solve it on tomorrow
Tuan
Look like it is related to timezone setting. If it's possible, please submit a support ticket sending us super admin account and tell us step by step what we need to do to see the error
We will check and solve it on tomorrow
Tuan
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