Manually add payments for monthly subscription

Hello Folks:

Recently a client ran into an interesting challenge. They had a member in Membership Pro whose credit card was hacked a couple months ago and only recently got the matter resolved.
The member had a monthly subscription
They had two months they did not pay but were still a member.
Our client wants to pay the previously unpaid months using the new credit card but is not sure how we can do that manually or if there is another work around you might recommend.

Thank you.

Hi

Unfortunately, Membership Pro does not have a way to allow charging member manually. So in this case, I think he will have to find out how to charge member himself(maybe via Stripe, I'm not sure if Stripe allows you to charge a customer manually)?

Regards,

Tuan

Thank you Tuan. I did not think so. We have actually had the client use the Event Donation to take the money then move it in the bank. Appreciate you assistance.

Channing

OK Channing. Then please use that solution to receive money for now

Tuan