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All templates are blank
- Liam Hanks
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6 years 4 months ago #121128
by Liam Hanks
All templates are blank was created by Liam Hanks
Hi,
I just installed Membership Pro, and while looking through the documentation I've seen that there should be pre-configured email and invoice templates, however in my extenion's configuration (freshly installed), all of the boxes where these templates should appear are blank. I would really like to use the templates as a starting point (without having to recreate them completely from scratch). Any thoughts on this?
Thanks
I just installed Membership Pro, and while looking through the documentation I've seen that there should be pre-configured email and invoice templates, however in my extenion's configuration (freshly installed), all of the boxes where these templates should appear are blank. I would really like to use the templates as a starting point (without having to recreate them completely from scratch). Any thoughts on this?
Thanks
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- Tuan Pham Ngoc
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6 years 4 months ago #121135
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic All templates are blank
That's strange to me. It should be pre-populated with default templates. Maybe there is something wrong with your installation. Please submit a support ticket sending us super admin account of your site so that our support staff can check and correct it
Regards,
Tuan
Regards,
Tuan
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- Liam Hanks
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6 years 4 months ago #121205
by Liam Hanks
Replied by Liam Hanks on topic All templates are blank
Unfortunately that won't be possible, as our administration interface isn't publicly accessible. That said, I've installed a copy locally and all of the templates are showing up normally, so I'll just copy/paste them over and modify them as needed.
Thanks
Thanks
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- Tuan Pham Ngoc
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6 years 4 months ago #121228
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic All templates are blank
OK Liam. That would work, too (although it will take you sometime for copy/paste)
Regards,
Tuan
Regards,
Tuan
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