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Problem with Subscribers automatically set in "Author" joomla group
- Chrystelle
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6 years 4 months ago #121123
by Chrystelle
Problem with Subscribers automatically set in "Author" joomla group was created by Chrystelle
Hello,
Every time a user becomes an active member or subscriber in Membership Pro, they become part of the "Author" joomla group automatically. Which is not supposed to be the case.
I checked the joomla group settings in Subscription Plans: "Author" is not ticked anywhere.
Where does this problem come from would you say?
Every time a user becomes an active member or subscriber in Membership Pro, they become part of the "Author" joomla group automatically. Which is not supposed to be the case.
I checked the joomla group settings in Subscription Plans: "Author" is not ticked anywhere.
Where does this problem come from would you say?
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- Tuan Pham Ngoc
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6 years 4 months ago #121137
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Problem with Subscribers automatically set in "Author" joomla group
It's from Joomla! configuration. Go to Users -> Manager, click on Options button in the toolbar, set New User Registration Group parameter to Registered (I believe right now, it's set to Author), then check it again, it should work as expected
See this screenshot to see the setting I am talking about drive.google.com/file/d/14lw85kxXwEDVbTS...DO/view?usp=drivesdk
Regards,
Tuan
See this screenshot to see the setting I am talking about drive.google.com/file/d/14lw85kxXwEDVbTS...DO/view?usp=drivesdk
Regards,
Tuan
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- Chrystelle
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6 years 3 months ago #121365
by Chrystelle
Replied by Chrystelle on topic Problem with Subscribers automatically set in "Author" joomla group
- Tuan Pham Ngoc
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6 years 3 months ago #121368
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Problem with Subscribers automatically set in "Author" joomla group
Honestly, I am unsure. For this, we will have to check it directly on your site. So please submit a support ticket sending us:
1. Super admin account of the site
2. Tell us step by step what we need to do to see the error
We are going to check to see why the issue happens and get it sorted
Regards,
Tuan
1. Super admin account of the site
2. Tell us step by step what we need to do to see the error
We are going to check to see why the issue happens and get it sorted
Regards,
Tuan
Please Log in or Create an account to join the conversation.
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