Renewals not working - Unknown column 'is_free_trial' in 'field list'

  • Irene Scales
  • Topic Author
  • Offline
  • New Member
  • New Member
More
6 years 8 months ago #120415 by Irene Scales
Hi guys

Last year I set up a yearly membership plan and it is running out but when I go to renew I get this error:

Unknown column 'is_free_trial' in 'field list'

Attached is the backend set up.

I would love some help with this as I have members waiting to renew.

Cheers
Irene

Please Log in or Create an account to join the conversation.

More
6 years 8 months ago #120416 by Tuan Pham Ngoc
Hello Irene

Look like upgrade was not success and it causes the error. Please follow instructions at membershipprodoc.joomservices.com/troubl...ng-to-latest-version and the issue should be sorted

Please do that and let us know if you need more help

Regards

Tuan

Please Log in or Create an account to join the conversation.

  • Irene Scales
  • Topic Author
  • Offline
  • New Member
  • New Member
More
6 years 8 months ago #120418 by Irene Scales
Thanks Tuan

Thank fixed it!

Cheers
Irene

Please Log in or Create an account to join the conversation.

More
6 years 8 months ago #120419 by Tuan Pham Ngoc
Great. Thanks for confirming.

Please Log in or Create an account to join the conversation.