All component menu links appear below Components?
- Ric Raftis
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6 years 4 months ago #120410
by Ric Raftis
All component menu links appear below Components? was created by Ric Raftis
- Tuan Pham Ngoc
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6 years 4 months ago #120417
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic All component menu links appear below Components?
Hi Ric
Something is not right here. Look like it causes by broken installation for some reasons.
Please try to re-install the extension. If the issue is not sorted, you can submit a support ticket sending us super admin account of your site and access to your site database via phpmyadmin so that I can check and correct it for you
Regards,
Tuan
Something is not right here. Look like it causes by broken installation for some reasons.
Please try to re-install the extension. If the issue is not sorted, you can submit a support ticket sending us super admin account of your site and access to your site database via phpmyadmin so that I can check and correct it for you
Regards,
Tuan
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- Ric Raftis
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6 years 4 months ago - 6 years 4 months ago #120449
by Ric Raftis
Replied by Ric Raftis on topic All component menu links appear below Components?
Thanks Tuan,
I reinstalled the component and get the error -
An error has occurred.
500 Library path /administrator/components/com_osmembership/libraries/mpf cannot be found.
Return to Control Panel
I've seen this before and for some reason the whole /components/com_osmembership/libraries directory isn't 'copied' over.
If you click Return to Control Panel the error -
Warning
BIGINT UNSIGNED value is out of range in '(`applie87_apr2017`.`#__menu`.`level` - 1)'
Package Update: There was an error installing an extension: com_osmembership.zip
I'll send you a ticket [#83565] to have a look. Thanks,
I reinstalled the component and get the error -
An error has occurred.
500 Library path /administrator/components/com_osmembership/libraries/mpf cannot be found.
Return to Control Panel
I've seen this before and for some reason the whole /components/com_osmembership/libraries directory isn't 'copied' over.
If you click Return to Control Panel the error -
Warning
BIGINT UNSIGNED value is out of range in '(`applie87_apr2017`.`#__menu`.`level` - 1)'
Package Update: There was an error installing an extension: com_osmembership.zip
I'll send you a ticket [#83565] to have a look. Thanks,
Last edit: 6 years 4 months ago by Ric Raftis.
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- Tuan Pham Ngoc
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6 years 4 months ago #120453
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic All component menu links appear below Components?
Base on the error messages, I think there are a problem with your site database for some reasons. Anyway, I asked for more access via support ticket so that I can check and find a solution for this problem
Tuan
Tuan
The following user(s) said Thank You: Ric Raftis
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- Ric Raftis
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6 years 4 months ago #120471
by Ric Raftis
Replied by Ric Raftis on topic All component menu links appear below Components?
Thanks Tuan,
I have another issues (not sure if related) where Scheduled content keeps disappearing?
I link to an article and set the Number Days to either 0 or 1 (it's the starting article of a set) and when I hit Save the article disappears from the list?
Should I add this to the ticket or create a new one?
Thanks!
I have another issues (not sure if related) where Scheduled content keeps disappearing?
I link to an article and set the Number Days to either 0 or 1 (it's the starting article of a set) and when I hit Save the article disappears from the list?
Should I add this to the ticket or create a new one?
Thanks!
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- Tuan Pham Ngoc
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6 years 4 months ago #120485
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic All component menu links appear below Components?
Hi Ric
For the Scheduled content issue, better open a separate support ticket
Tuan
For the Scheduled content issue, better open a separate support ticket
Tuan
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