Changed Expiration to LIFETIME; Changed Fee to $0.00

  • Harold Turner
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6 years 5 months ago - 6 years 5 months ago #119698 by Harold Turner
Removed until we received more information about this issue.
Last edit: 6 years 5 months ago by Tuan Pham Ngoc.

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6 years 5 months ago #119699 by Tuan Pham Ngoc
Hi Harold

That is not true to me. Do your developer tell you how to do it or he just guess it? Could you please submit a support ticket sending us super admin account of your site and let me know ID of some subscription records which are having this issue so that I can check it?

If your developer can give me some information about it, that would be great

Tuan

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  • Harold Turner
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6 years 5 months ago - 6 years 5 months ago #119700 by Harold Turner
Here is the PHP Exception message sent to me by my server:

A PHP Exception occurred on your site. Here you can find the stack trace:

Exception Type: InvalidArgumentException
File: /var/www/html/libraries/src/MVC/Controller/BaseController.php
Line: 291
Message: Invalid controller: name='register', format='opensearch'

#0 /var/www/html/components/com_search/search.php(12): Joomla\CMS\MVC\Controller\BaseController::getInstance('Search')
#1 /var/www/html/libraries/src/Component/ComponentHelper.php(402): require_once('/var/www/html/c...')
#2 /var/www/html/libraries/src/Component/ComponentHelper.php(377): Joomla\CMS\Component\ComponentHelper::executeComponent('/var/www/html/c...')
#3 /var/www/html/libraries/src/Application/SiteApplication.php(194): Joomla\CMS\Component\ComponentHelper::renderComponent('com_search')
#4 /var/www/html/libraries/src/Application/SiteApplication.php(233): Joomla\CMS\Application\SiteApplication->dispatch()
#5 /var/www/html/libraries/src/Application/CMSApplication.php(196): Joomla\CMS\Application\SiteApplication->doExecute()
#6 /var/www/html/index.php(49): Joomla\CMS\Application\CMSApplication->execute()
#7 {main}

Request information
GET variables

Array
(
[task] => register.process_subscription
[Itemid] => 507
[format] => opensearch
)

POST variables

Array
(
)

COOKIE variables

Array
(
[73c414bc2e41fb1d249c59fce4b518d3] => drll17eldljf02gem8alg8ee8q
)

REQUEST variables

Array
(
[task] => process_subscription
[Itemid] => 507
[format] => opensearch
[option] => com_search
)

SERVER variables

Array
(
[SCRIPT_URL] => /index.php/component/search/
[SCRIPT_URI] => halturnerradioshow.com/index.php/component/search/
[HTTP_AUTHORIZATION] =>
[HTTP_X_FORWARDED_FOR] => 100.40.156.96, 34.195.252.62
[HTTP_X_FORWARDED_PROTO] => http
[HTTP_X_FORWARDED_PORT] => 80
[HTTP_HOST] => halturnerradioshow.com
[HTTP_X_AMZN_TRACE_ID] => Root=1-5bfb4488-76e60fa831c1a730746cfa28
[HTTP_X_AMZ_CF_ID] => baegioiEA3QC5hZJw3Tx4hspu0pngCQjVm-XUhvf01zwutzRNVYXtw==
[HTTP_COOKIE] => 73c414bc2e41fb1d249c59fce4b518d3=drll17eldljf02gem8alg8ee8q
[HTTP_CLOUDFRONT_FORWARDED_PROTO] => http
[HTTP_USER_AGENT] => Amazon CloudFront
[HTTP_VIA] => 1.1 6ddeb72bd0522678e37bacf079348a81.cloudfront.net (CloudFront)
[HTTP_ACCEPT_ENCODING] => gzip
[PATH] => /usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin
[SERVER_SIGNATURE] =>
[SERVER_SOFTWARE] => Apache
[SERVER_NAME] => halturnerradioshow.com
[SERVER_ADDR] => 172.31.33.221
[SERVER_PORT] => 80
[REMOTE_ADDR] => 100.40.156.96
[DOCUMENT_ROOT] => /var/www/html
[REQUEST_SCHEME] => http
[CONTEXT_PREFIX] =>
[CONTEXT_DOCUMENT_ROOT] => /var/www/html
[SERVER_ADMIN] => webmaster@localhost
[SCRIPT_FILENAME] => /var/www/html/index.php
[REMOTE_PORT] => 19588
[GATEWAY_INTERFACE] => CGI/1.1
[SERVER_PROTOCOL] => HTTP/1.1
[REQUEST_METHOD] => GET
[QUERY_STRING] => task=register.process_subscription&Itemid=507&format=opensearch
[REQUEST_URI] => /index.php/component/search/?task=register.process_subscription&Itemid=507&format=opensearch
[SCRIPT_NAME] => /index.php
[PATH_INFO] => /component/search/
[PATH_TRANSLATED] => redirect:/index.php/search/
[PHP_SELF] => /index.php/component/search/
[REQUEST_TIME_FLOAT] => 1543193736.26
[REQUEST_TIME] => 1543193736
[FOF_REMOTE_ADDR] => 172.31.21.140
)
Last edit: 6 years 5 months ago by Harold Turner.

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6 years 5 months ago #119701 by Tuan Pham Ngoc
Hi Harold

These information is not useful. The request target is Joomla core com_search component, not Membership Pro, so this is not related to Membership Pro

However, please submit a support ticket sending us the requested information so that I can check the record with wrong data to see why it happens and hopefully, got it fixed if the issue is valid

Tuan

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  • Harold Turner
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6 years 5 months ago - 6 years 5 months ago #119702 by Harold Turner
Removed technical related information
Last edit: 6 years 5 months ago by Tuan Pham Ngoc.

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6 years 5 months ago #119712 by Tuan Pham Ngoc
Hello Harold

These exceptions should not causes the issues you mentioned in your original post

So as I said, in this case, please help submitting a support ticket sending us super admin account of your site and give me ID of some subscription records which has lifetime subscription data

I will try to check to see what's causing that error and find a solution

Tuan

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