Front end search - deleting user from Membership

  • Philip Main
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6 years 5 months ago #119480 by Philip Main
Hi, I have an issue with the front end search for a member, doesn't seam to work on surname etc when I press the 'X' it deletes the user from the membership account.
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6 years 5 months ago #119483 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Front end search - deleting user from Membership
Hello Philip

1. By default, the system only search for members base on following data:
- first_name
- last_name
- email
- username
- name
- Membership ID

So surname is not being searched by default. If you want it to be searched by more custom fields, I can guide but it might makes the search slower

2. Click on X should not delete members account. Are you saying that user account + subscription record is being deleted? If so, submit a support ticket sending us super admin account of the site and link to that page so that we can check it

Tuan

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  • Philip Main
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6 years 5 months ago #119487 by Philip Main
Replied by Philip Main on topic Front end search - deleting user from Membership
Surname is Last name by default, I have submitted a support ticket

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6 years 5 months ago #119492 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Front end search - deleting user from Membership
Thanks. We will check and get back to you with the result via support ticket

Regards,

Tuan

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