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State no listed when attempting to edit subscriber
- vthomas
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6 years 11 months ago #118302
by vthomas
State no listed when attempting to edit subscriber was created by vthomas
I can edit and see state of each person's state (part of their address) in both report view and when editing subscription.
HOWEVER, when I attempt to edit the subscriber via /option=com_osmembership&task=subscriber.edit&cid[]=xxx, I only see "Select State" and no dropdown of choices - see attached image. I have latest version, version 2.15.3, on PHP 7.1. Suggestions? Thanks, Vicky
HOWEVER, when I attempt to edit the subscriber via /option=com_osmembership&task=subscriber.edit&cid[]=xxx, I only see "Select State" and no dropdown of choices - see attached image. I have latest version, version 2.15.3, on PHP 7.1. Suggestions? Thanks, Vicky
- Tuan Pham Ngoc
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6 years 11 months ago #118303
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic State no listed when attempting to edit subscriber
Hello
Could you please access to My Downloads menu item, download latest package of the extension, upgrade it to your site, then check it again?
There was small typo in the code and it causes this issue
Tuan
Could you please access to My Downloads menu item, download latest package of the extension, upgrade it to your site, then check it again?
There was small typo in the code and it causes this issue
Tuan
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6 years 11 months ago #118306
by vthomas
Replied by vthomas on topic State no listed when attempting to edit subscriber
No, that did not resolve it. sorry to say. I downloaded as you described, 'installed' it, checked, installed it again, checked. Same issue. Cleared all caches too, still same issue.
Vicky
Vicky
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6 years 11 months ago #118307
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic State no listed when attempting to edit subscriber
Hello Vicky
Please submit a support ticket sending us:
1. Super admin account of your site
2. Tell us ID of subscription record having this issue
I will check to see what's wrong and get it corrected
Tuan
Please submit a support ticket sending us:
1. Super admin account of your site
2. Tell us ID of subscription record having this issue
I will check to see what's wrong and get it corrected
Tuan
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6 years 11 months ago #118308
by vthomas
Replied by vthomas on topic State no listed when attempting to edit subscriber
thanks, will do this within 24 hrs
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6 years 11 months ago #118319
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic State no listed when attempting to edit subscriber
OK. Thanks. I will check it as soon as I receive your ticket
Regards,
Tuan
Regards,
Tuan
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