State no listed when attempting to edit subscriber

  • vthomas
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6 years 11 months ago #118302 by vthomas
I can edit and see state of each person's state (part of their address) in both report view and when editing subscription.
HOWEVER, when I attempt to edit the subscriber via /option=com_osmembership&task=subscriber.edit&cid[]=xxx, I only see "Select State" and no dropdown of choices - see attached image. I have latest version, version 2.15.3, on PHP 7.1. Suggestions? Thanks, Vicky

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6 years 11 months ago #118303 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic State no listed when attempting to edit subscriber
Hello

Could you please access to My Downloads menu item, download latest package of the extension, upgrade it to your site, then check it again?

There was small typo in the code and it causes this issue

Tuan

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6 years 11 months ago #118306 by vthomas
No, that did not resolve it. sorry to say. I downloaded as you described, 'installed' it, checked, installed it again, checked. Same issue. Cleared all caches too, still same issue.
Vicky

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6 years 11 months ago #118307 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic State no listed when attempting to edit subscriber
Hello Vicky

Please submit a support ticket sending us:

1. Super admin account of your site

2. Tell us ID of subscription record having this issue

I will check to see what's wrong and get it corrected

Tuan

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6 years 11 months ago #118308 by vthomas
thanks, will do this within 24 hrs

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6 years 11 months ago #118319 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic State no listed when attempting to edit subscriber
OK. Thanks. I will check it as soon as I receive your ticket

Regards,

Tuan

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