Doubt about Reminder Email Behaviour

  • Vincenzo
  • Topic Author
  • Offline
  • Elite Member
  • Elite Member
More
6 years 11 months ago #118040 by Vincenzo
Doubt about Reminder Email Behaviour was created by Vincenzo
Hi Dear,

I don't understand very well how reminder message behave.

In particular, I want to create

1. Category of subscription that is NOT recursive
2. Category that IS recursive

For the first, there is no need to remind, ora no need to have ALL three reminder (we have some service that are "one time services").

If I create a plan with this features:

- Length: 1 Year
- Recurring: No
- Lifetime: No

I HAVE to set the reminder?

Or if I leave blank the parameter (" X days before/after ") the emails will not be sent?

Very thanks

Please Log in or Create an account to join the conversation.

More
6 years 11 months ago #118047 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Doubt about Reminder Email Behaviour
Hello

If you leave the parameter blank, then Yes, the reminder emails won't be sent

Tuan
The following user(s) said Thank You: Vincenzo

Please Log in or Create an account to join the conversation.